How to free up some space in Outlook / Outlook Web Access (if you keep getting "Mailbox is over the allowed size" notices)
1 - If you are getting emails telling you that you mailbox is over the allowed size make sure that you delete the items in your deleted items folder to keep your mailbox size down. To do this, right click on “Deleted Items” and select the “Empty Deleted Items Folder.” Likewise, you can right-click the "Sent Items" folder and select "Empty Sent Items" if you'd like to clear the whole folder. You can move older items to the Deleted Items folder and clear that if you don't want to remove all "Sent Items."
This two-step deletion process helps to avoid accidental deletions.
2 - Delete more! Don't worry about saving emails that you think you will never need, but want to keep around "just in case." That is what our Mail Archiver is for!
You can access it by clicking here (if warned by your browser, click "continue despite warnings" -- this is an exception to the rule, as usually we don't recommend proceeding despite safety warnings) and logging in using your waterbury username and password.
Once you are in, you can see any email you've sent or received. You can fine-tune the displayed items using a basic search or a layered advanced search which allows specifying "from," "to," keywords and/or a date range.
3 - Personal Folders. This method is slightly antiquated and less recommended, but still a viable option for certain users. Using Personal Folders only works for Outlook Desktop Client (not webmail) users and limits the access of files to that computer. If you use the Outlook Desktop Client and primarily one computer and don't like the above methods, ask your building tech (submit a work order) about using Personal Folders.
